Content on this Platform is for general information only.

• It is not medical advice

• It does not replace consultation with a qualified healthcare provider

• Always seek professional medical advice where appropriate

  
  

  4. Eligibility

  To use the Platform, you must:

  • Be at least 18 years old (or have a legal guardian)

  • Provide accurate and truthful information

  • Use the Platform lawfully

  
  

  5. User Responsibilities

  You agree to:

  • Provide accurate booking and health-related information

  • Treat healthcare professionals with respect

  • Use the Platform only for legitimate purposes

  You must not:

  • Misuse or attempt to exploit the Platform

  • Provide false or misleading information

  • Engage in abusive, harmful, or unlawful behaviour

  
  

  6. Healthcare Professionals

  Healthcare professionals:

  • Are independent practitioners, not employees of myNurseToGo

  • Are responsible for:

    • Their clinical decisions

    • Their professional conduct

    • Their insurance and regulatory compliance

  myNurseToGo does not guarantee:

  • Availability of services

  • Clinical outcomes

  • Suitability of any specific professional

  
  

  7. Bookings and Payments

  • Payments may be processed via third-party providers (e.g. Stripe)

  • Fees may include a platform service fee

  • Cancellation and refund terms may apply depending on the booking

  myNurseToGo is not responsible for:

  • Clinical service delivery

  • Disputes relating to clinical care

  However, we may assist in resolving platform-related concerns.

  
  

  8. Limitation of Liability

  To the fullest extent permitted by law:

  myNurseToGo shall not be liable for:

  • Any clinical decisions or care provided by healthcare professionals

  • Any loss, injury, or damages arising from services booked via the Platform

  • Indirect, incidental, or consequential damages

  Nothing in these Terms excludes liability where it is unlawful to do so.

  
  

  9. Platform Availability

  We aim to keep the Platform available and secure, but we do not guarantee:

  • Continuous availability

  • Error-free performance

  We may:

  • Update, modify, or suspend parts of the Platform

  • Perform maintenance as needed

  
  

  10. Data Protection

  We process personal data in accordance with our Privacy Policy.

  • myNurseToGo acts as a data controller for platform data

  • Healthcare professionals act as separate data controllers for clinical data

    
    

  11. Intellectual Property

  All content on the Platform, including:

  • Branding

  • Design

  • Text and graphics

  is owned by or licensed to myNurseToGo.

  You may not:

  • Copy, reproduce, or distribute content without permission

  
  

  12. Termination

  We may suspend or terminate access if:

  • These Terms are breached

  • There is misuse of the Platform

  • There are safety concerns

  
  

  3. Changes to These Terms

  We may update these Terms from time to time.

  Updated versions will be posted on the Platform with a revised effective date.

  
  

  14. Governing Law

  These Terms are governed by the laws of England and Wales.